Jev ticket router picks a department while Python flags uncertain cases
The author uses Jev to route support tickets to departments, has Python send low-confidence tickets to human review, and tracks routing accuracy alongside the share flagged for review.
Barry Zhang, coauthor of Anthropic's guide to building agents: "I work with some really resourceful startups and they can do everything within one LLM call" One model call, with code deciding what happens next My Jev ticket router follows that approach Jev proposes a department; Python flags uncertain cases for review Then measure routing accuracy alongside the share of tickets flagged for review Watch the clip, then grab the Python example and testing steps in the article below
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