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Meta reportedly uses human contractors to handle some Muse calls

Reuters reports that Meta quietly had contractors take over some phone calls placed by its Muse agent, raising privacy concerns among employees.

Cointelegraph
@CointelegraphArchived 2026.09.24Originally posted 2026.09.23
Meta reportedly uses human contractors to handle some Muse calls (image 1 of 2)
Meta reportedly uses human contractors to handle some Muse calls (image 2 of 2)
Cointelegraph @CointelegraphOriginally posted 2026.09.23
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🚨 LATEST: Meta has been quietly using human contractors to handle some phone calls made through its new AI agent Muse, raising privacy concerns among employees, per Reuters.

x.com/cointelegraph/status/2102654471847182506Archived 2026.09.24 10:13