US permanent resident's Claude Team account banned two days after annual renewal
A US-based founder renewed his annual Claude Team plan and lost the entire account 48 hours later with no warning or refund, likely tied to temporarily being in China; the post lists backup steps.
HE PAID CLAUDE FOR A FULL YEAR. TWO DAYS LATER CLAUDE BANNED HIM. Damon Chen runs a US company and is a US permanent resident. He's used Claude for years and spent $1,500+ on it in the last month alone. He renewed his annual Team plan. 48 hours later the whole account was gone. No warning, no explanation, no refund so far. The likely trigger is where he's sitting. He's temporarily in China, and China isn't on Anthropic's supported regions list. Anthropic hasn't commented, so that part is still a guess. What hurts isn't the ban itself. Everything he built in there went with it: projects, chat history, the context he'd been feeding Claude for years. If Claude runs your work, set up a backup this week: → export your chats and projects on a schedule, not when it's too late → keep your prompts, CLAUDE.md and skills in a git repo, not only inside the app → API access on a separate account and card from your seat plan → a second model already set up with the same instructions, so switching takes minutes → check the supported regions page before you travel and before you pay annual Annual plans are a discount for paying upfront. You only get that discount back if the account is still there. Is your whole workflow sitting in one account you don't control?