Claude account reinstated about 6 days after appeal, user shares email template
A user whose Claude account was suspended emailed Anthropic's safety team, then filed an appeal through the website, and got access back in about six days, sharing the original email template.
我擦，才发现我的一个Claude账号居然解封了 我做了哪些事： 写邮件给usersafety@anthropic.com，告诉他我是一个内容创作者，在用Claude做视频，以及封号的大概时间。 原邮件内容： Dear Anthropic Support Team, My Claude account xxxxx@gmail.com was suspended on October 2, 2026, at approximately 4:00 a.m. PDT. I am a content creator and use Claude to help create videos for my social media channels. Shortly before the suspension, I was using Claude to work on a video for my own content. This was ordinary creative work, and I have not engaged in any activity that violates your usage policies. I believe the suspension may have been a mistake. Please have a member of your team review my account and conversation history and restore my access. If a specific activity raised concerns, I would appreciate clarification. Thank you for your time and assistance. Best regards, Chris 于是我收到回复：需要我去官网提交appeals，就是那个封号后的界面，提交之后大概花了6天时间才解封 😂😂