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New York Times calls Muse the most useful AI app it has tested

After two weeks of testing, an NYT reporter called Muse the most useful AI app they had used: connected to credit cards, it built spending spreadsheets, found and canceled duplicate subscriptions, and recovered a $44.99 refund.

tae kim
@firstadopterArchived 2026.09.24Originally posted 2026.09.23
tae kim @firstadopterOriginally posted 2026.09.23
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This rave New York Times review of Muse is making waves. It is mind blowing Meta beat Google to release the first usable AI digital agent. All they had to do was clone OpenClaw and leverage their digital assets (Gmail, Google accounts, Android, etc.). I guess it's the classic Innovator's Dilemma and how cultural inertia/stifling bureaucracy kept them from disrupting their own search ad business. We all know Gemini is barely works with Gmail. NYTimes: "Two weeks in, I found Muse to be the most useful A.I. app I had ever used. One clarifying moment came after I connected my credit cards to Muse and asked it to track my spending in Google Sheets. I watched as it spun up tabs with hundreds of rows of data each in minutes, then flagged two duplicate subscriptions, which it canceled for me. Then Muse used my email to request a refund for a free newspaper trial that had expired, saving me $44.99."

x.com/firstadopter/status/2102758807189197006Archived 2026.09.24 10:13