agentVIDEO
Team serves 300 clients with no new hires by handing process work to internal agent Gabby
In an Indigo Talk EP51 case, a team went from 30 to 300 clients without adding staff by giving process roles to an internal agent named Gabby, keeping Python for work that needs 100% accuracy and leaving emotional value to humans.
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@indigoxArchived 2026.09.24Originally posted 2026.09.23
indigo @indigoxOriginally posted 2026.09.23
同样一拨人,从服务 30 个客户到 300 个!大罗的团队今年一人没加,流程类岗位全部交给了内部 Agent Gabby:她掌握每个客户的背景,连着分析数据做判断,还会把每次和团队的沟通总结成新技能,越用越聪明。需要百分之百准确的环节就交给 Python 代码,不指望 Agent。AI 只能做事儿,情绪价值替代不了,客户打客服电话还是会喊"赶紧给我接人类" 👀 一个人加一支 Agent 军团,外加真人的温度,这可能就是未来专业服务公司的样子 — 来自 Indigo Talk EP51。
x.com/indigox/status/2102608423758278819Archived 2026.09.24 11:04