musePOST
Meta's Muse restaurant calls were made by humans in a call center, report says
404 Media reports that in internal Meta tests of Muse booking restaurants, some calls were placed by people in call centers rather than by AI.
Joseph Cox
@josephfcoxArchived 2026.09.23Originally posted 2026.09.23
Joseph Cox @josephfcoxOriginally posted 2026.09.23
New: Meta announced Muse, its AI agent that can book restaurants for you. We've seen internal Meta messages showing Meta is actually testing having these calls being made by human beings in call centers. In those tests its not AI, it's just a person https://www.404media.co/meta-tests-muse-ai-agent-calls-that-are-actually-made-by-humans-in-a-call-center/
x.com/josephfcox/status/2102443018414645744Archived 2026.09.23 10:18