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Claude Pro account suspended after ID verification while user tried to pay for API keys

A user says their Claude Pro account was suspended while they were trying to pay for API keys, even after a successful ID verification, and asks Anthropic for help.

Nueron | justnueron.base.eth
@justnueronArchived 27 days agoOriginally posted 2026.10.02
Nueron | justnueron.base.eth @justnueronOriginally posted 2026.10.02
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@AnthropicAI Hi @AnthropicAI my Claude Pro account just got suspended while I was trying to pay for API keys and after a successful ID verification was done. I really need to get back to work. I have submitted a review, but I just thought to also drop the challenge here. Kindly help

x.com/justnueron/status/2105724329241587950Archived 2026.10.02 10:11