claudePOST
Claude Pro to Max upgrade triggers KYC, account banned, Apple refund denied
A user upgrading Claude Pro to 5x Max via the App Store was asked for KYC, requested a refund fearing a ban, passed KYC but was still banned, and Apple denied both refund requests.
jxdwinter
@jxdwinterArchived 9 days agoOriginally posted 2026.10.23
jxdwinter @jxdwinterOriginally posted 2026.10.23
Claude pro 订阅通过 appstore升级5x Max，提示kyc验证，我怕封号于是选择了退款，理由是无法提供服务；这期间我通过kyc，但是号没多久就被封了； 两天后第一次被Apple拒绝，但是可以补充材料申请第二次，我补充了材料说明无法使用服务，刚才收到第二次的最终决定：不符合退款条件。 号被封了，服务没用到，钱没退；😂
x.com/jxdwinter/status/2113614325730758704Archived 2026.10.24 10:14