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Paying Claude user suspended after opening Claude Code in desktop app

A paying user says their account was suspended right after opening Claude Code in the desktop app, with no rule broken, and their work is now on hold pending appeal.

Andrei Ponomarev
@Ponomarev_Archived 27 days agoOriginally posted 2026.10.01
Paying Claude user suspended after opening Claude Code in desktop app
Andrei Ponomarev @Ponomarev_Originally posted 2026.10.01
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Hi, @claudeai , what's going on? I was making a YouTube video, opened Claude Code in the desktop app and got suspended. I broke no rules. I'm paying but can't use my subscription while my appeal is reviewed. My work is on hold. Fix this system. This is unacceptable.

x.com/ponomarev_/status/2105658442769895726Archived 2026.10.02 10:11