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ServiceNow and OpenAI expand partnership: ChatGPT requests run ServiceNow workflows

ServiceNow and OpenAI are expanding their partnership so requests made in ChatGPT run as governed ServiceNow workflows, Codex builds apps with ServiceNow context, and OpenAI capabilities power security and AI risk assessment.

ServiceNow News
@ServiceNowNewsArchived 1 hour agoOriginally posted 2026.10.29
ServiceNow and OpenAI expand partnership: ChatGPT requests run ServiceNow workflows
ServiceNow News @ServiceNowNewsOriginally posted 2026.10.29
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ServiceNow + @OpenAI: Ask in ChatGPT. Get it done in ServiceNow. We’re expanding our partnership to move enterprise AI from answers to governed action. What’s new: ❇️ ChatGPT: Requests made in ChatGPT run as ServiceNow workflows, with permissions applied ❇️ Security: OpenAI’s cyber capabilities to power ServiceNow Security and Risk solutions, helping teams find which vulnerabilities are real risks ❇️ Development: Build apps with OpenAI’s Codex that inherit ServiceNow’s context and governance ❇️ AI governance: Describe an AI use case out loud using OpenAI voice models, and ServiceNow pre-fills the risk assessment Learn more: https://bit.ly/3WeFscT

x.com/servicenownews/status/2115541647106646443Archived 2026.10.29 10:23