jevPOST
One .md file lets Jev classify support messages before routing
A single .md file pasted into Claude Code, Codex or Cursor has Jev classify each support message with a confidence score, sending order lookups to a database and policy questions to saved templates so premium models only handle hard tickets.
sorenxet
@sorenxetArchived 16 days agoOriginally posted 2026.10.14
sorenxet @sorenxetOriginally posted 2026.10.14
I'm f**king done watching support teams pay premium-model prices to answer "Where is my order?"... At $0.0795 a message, 100,000 support messages a month is $7,950. Most of them are a tracking number and a refund policy. So the whole fix now lives in one .md file you paste into Claude Code, Codex or Cursor. [How the file runs your inbox] 1. Jev reads each message and returns a category with a confidence score. 2. Order status goes to a database lookup, policy questions get a saved template
x.com/sorenxet/status/2110379699012579519Archived 2026.10.15 10:43