Chatbase launches Agent Connector for support ops in Claude and Codex
Chatbase released an Agent Connector that lets Claude or Codex pull support conversations and tickets, flag escalations, draft and send replies, and summarize top issues and feature requests.
We just shipped the Chatbase Agent Connector: manage all of your support ops from Claude or Codex. Customer support in 2026 looks like this: You ask your agent for "support pulse" and it fetches all converations and tickets with customers, flags escalated tickets that need your attention, drafts responses to customers waiting, and sends what you approve. It also gives you an overview of the top issues customers are facing and what features are most requested. Then suggests improvements to your customer facing agent to improve resolution rate.