Lawyer uninstalls Clio plugin for hijacking Astra legal research
A user removed Clio's ChatGPT Astra plugin, saying headless control of Clio is locked behind its Vincent upsell and that legal research questions to Astra get rerouted to Vincent.
Just uninstalled the @goclio plugin for ChatGPT Astra. My firm uses Clio, but this is total garbage: (1) The only genuinely useful part of this kind of application would be to headlessly control Clio (i.e. give a prompt to ChatGPT that allows ChatGPT to make time entries, prepare bills, etc.), but this functionality is fully blocked unless you sign up for Clio's upsell into their crappy internal AI, VIncent. (2) Even worse, the way the plugin works is that if I ask Astra for a legal research question (which I often do, since Astra is terrific at legal research) it now routes that question *to Vincent* (Vincent is not so terrific at legal research). Total missed opportunity by Clio to build for the AI-Native era of legal services. It feels like they are prioritizing near-term revenue (I.e. upselling to the version of Clio Work that includes Vincent) over the type of long-term UI that will make them sticky as lawyers increasingly interface with AI agents and chatbots to get legal work done.