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Jev 在 532 条客服 agent 评测中准确率 88.7%

作者用 532 条真实 CX agent 评测对比 Jev 与 13 个模型,Jev 准确率 88.7%,次优 79.5%,认为专用决策模型有望成为 agent 评测默认方案。

Malte Kosub
@maltekosub2026.09.23收录原推发布于 2026.09.22
Jev 在 532 条客服 agent 评测中准确率 88.7%
Malte Kosub @maltekosub原推发布于 2026.09.22
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Interesting directional result from our eval work: We tested JEV against 13 models on 532 real world CX agent evaluations. JEV: 88.7% accuracy Next best: 79.5% Still early, but a strong first signal. If this holds up at scale, specialized decision models could become the default for a huge part of agent evals, with dramatically better economics and latency.

x.com/maltekosub/status/2102404938789699647采集于 2026.09.23 10:16