律师吐槽 Clio 插件劫持 Astra 法律检索
用户卸载 Clio 的 ChatGPT Astra 插件:想用 Astra 做法律检索,却被强制转给 Clio 自家 AI Vincent,无头操作也被锁。
Just uninstalled the @goclio plugin for ChatGPT Astra. My firm uses Clio, but this is total garbage: (1) The only genuinely useful part of this kind of application would be to headlessly control Clio (i.e. give a prompt to ChatGPT that allows ChatGPT to make time entries, prepare bills, etc.), but this functionality is fully blocked unless you sign up for Clio's upsell into their crappy internal AI, VIncent. (2) Even worse, the way the plugin works is that if I ask Astra for a legal research question (which I often do, since Astra is terrific at legal research) it now routes that question *to Vincent* (Vincent is not so terrific at legal research). Total missed opportunity by Clio to build for the AI-Native era of legal services. It feels like they are prioritizing near-term revenue (I.e. upselling to the version of Clio Work that includes Vincent) over the type of long-term UI that will make them sticky as lawyers increasingly interface with AI agents and chatbots to get legal work done.