Claude Account Bans, Suspensions and Appeals

In a reply, a user says at least Kimi does not ban accounts and accuses Claude of treating Chinese users unfairly, a complaint about Claude's ban policy.

The poster says a US employee topping up Claude for his team during a mainland China business trip led to the whole company account being banned the next day, with the balance unwithdrawable.

Indie developer Damon Chen, a US green card holder running a US company, had his Claude Team account banned two days after renewing when he traveled to China; Anthropic cited regional policy and said it cannot be reversed.

A user says their freshly opened Claude Pro account was banned in under an hour and the payment was not refunded, complaining that Claude treats Chinese users unfairly.

A user says their Claude account has been banned and they now use ChatGPT Plus and opencode go instead.

The author's two Claude accounts lasted about two years, one suspended after months of inactivity; they share using official US App Store/Google Play gift cards, self-registered active Gmail, and normal dev/work usage.

The author confirms GCP free-trial credits exclude Claude and other partner models, but says calling Claude through GCP on your own card billing reduces the risk of Anthropic collateral bans.

The poster doubts people praising GPT's precision have used it, joking they were left dazed by Claude account bans and are now spreading rumors.

The post cites three signals: UnionPay payment support, China selectable in the region list, and permanently banned accounts now able to appeal, with some reported unbans.

After a Claude account ban, web refund reviews are mostly automated; the author advises contacting Apple Support via chat, explaining the ban and unusable charge, to get a human review.

A user who frequently gets Claude accounts banned suggests avoiding datacenter IPs, saying it is more stable.

The author relays commenters who worry about quota and bans alike, rotating several Claude alt accounts and wishing Anthropic would spell out its ban rules.