Claude Account Bans, Suspensions and Appeals

The author used Claude Code CLI with DeepSeek to fix a server port issue, and their Claude account was banned that night; a second ban followed after topping up with Apple Store gift cards, and they ask whether the same Apple ID and passport can be reused.

Citing Anthropic's IPO filing that 5–7% of revenue comes from rule-violating customers, the author rails against being banned with no appeal and no refund of annual fees.

A user reports their Gmail- and US-number-registered Claude accounts never triggered KYC and stayed alive for two months.

The author warns users whose Pro accounts got locked not to trust paid unban agents, since handing over face scans, 2FA and bank cards risks losing data too.

A banned Claude user appealed via the form only visible when logged into the banned account and got it back in about 2 hours, with Max downgraded to free and $40 refunded pro rata.

The author recounts a day of Claude suspension, reinstatement and refund, noting appeals hinge on abnormal-activity reasons, upgrading Pro to Max can forfeit the Pro fee, KYC doesn't affect reinstatement, and Max risk controls watch token frequency and multi-agent concurrency.

The article says Claude has no official bypass channel and that paid "ban-proofing" agents risk handing over face scans, 2FA and bank cards, then lays out four risk-control branches and a one-minute self-check tree.

The poster notes Anthropic's prospectus says payments from banned accounts still count as revenue, around 5% to 7%, and asks whether people recovered accounts via appeal or started over.

A user reports their Claude account was unbanned within a night and shares an appeal structure: who they are, what they did that day (three sessions, 90% of the 5-hour limit), and citing the relevant usage policy.

A user says after their App Store–subscribed Claude account was banned and Apple refunded it, the subscription stayed tied to the old account, blocking a new Claude account from subscribing.

The poster has heard Claude recently started releasing banned accounts and asks whether any previously suspended users were actually reinstated, guessing a policy or risk-control shift.

A user who was banned once says Claude is indispensable for coding and writing, and wants the most stable route, prioritizing stability over price.