Claude Account Bans, Suspensions and Appeals

An ad pitches pre-made, exclusive Claude accounts with the original email, citing registration hurdles and ban fears.

A reply says even a high-profile user like Damon was banned by Claude without a refund, calling domestic Claude use a gamble and switching to local or portable alternatives.

A post recounts Damon Chen being banned two days after renewing Claude Team annually while in China and seeking an explanation and refund, asking whether to pay yearly or monthly.

The author argues Anthropic bans accounts mainly for use from unauthorized regions, with chat logs serving as review evidence, so anti-ban measures only delay the next suspension.

A user jokes that Claude's theoretical 3B tokens become zero once the account is banned, while DeepSeek's 2.2B remain usable.

A user shares that logging into Claude with a newly created Gmail is usually an instant ban, with four accounts lost including two Pro, and that KYC passport plus face checks may not save it.

The author says two years of Claude Code brought over ten bans: proxy IPs got accounts banned while ISP home broadband never did, and resold top-ups were banned within a day.

After their Claude account was banned, the author filed a refund request through reportaproblem.apple.com citing suspended service, with refunds prorated by remaining days and results in 24–48 hours.

After losing four Claude accounts including two Pro, the author describes instant bans on new Gmail signups, bans despite KYC, linked bans on the same device or payment setup, and upgrading Pro via a US Apple ID in the app.

A user says two Claude Max accounts remain unbanned thanks to a personal method they are not yet sharing, planning a postmortem if a ban happens.

The user says they chose Claude last year, got banned in August, switched to ChatGPT, and still finds it far from Claude's level while criticizing constant resets and marketing.

A reply claims that after one refund, getting banned again on a new Claude account with the same Apple ID may lead Apple to reject a second refund request.