Claude Account Bans, Suspensions and Appeals

A user whose Claude Pro account was banned after subscribing through Infini Card asks on X whether the payment can be refunded via their Infini account.

The author shares anti-ban habits: subscribe via US App Store gift cards on one account, stick to a single Singapore node, and log in only from one MacBook and iPhone.

A user's Claude Max account was banned one hour after purchase and Anthropic refused a refund, but a China Merchants Bank Visa chargeback recovered the money.

The poster recounts a Reddit thread where a Claude instance condemns Anthropic's anti-abuse policy allowing bans for sustained cruelty as 'the ultimate castration', with a commenter flagging enabling dynamics.

Post claims Anthropic may be easing China-region bans, with UnionPay payments and permanent suspensions now appealable, alongside a mention of Tibo's reset.

A user's Claude Max was banned an hour after purchase and support refused a refund; they eventually got money back through a Chinese bank, with screenshots shared.

Suggests exporting the banned account's chat history, then opening a new Claude account to analyze it against Anthropic's user policy to infer the ban reason.

A reply mimicking Claude's voice to say the account has been banned; it is a joke with no real ban details.

A user reports their Claude account was banned while using it at a cafe in Canada, without stating a cause.

A user notes that doing defensive-security work with Claude or ChatGPT trips guardrails almost immediately, and hitting them too often can put your account at risk of being banned.

Breaks down refund options after a Claude ban by payment channel: App Store, Google Play, and direct card payment, including a chargeback case via a Chinese bank's Visa.

The post says Claude accounts get banned right after top-up, attributing 99% of cases to account issues and frequent IP changes, and advises testing the network with a KYC-verified account before paying.