Claude Account Bans, Suspensions and Appeals

A user says their Claude account was banned after they finished a thesis with Fable 5.5, and when they downloaded their data the thesis files were gone while other conversation data remained, raising the question of whether Anthropic has the right to do this.

A user who says they have used Claude since its early days reports that several of their accounts were banned for unknown reasons and asks whether the other person uses the official service or a relay.

The poster says a refund came through for their banned Claude Code account after Anthropic had charged them an extra $80, recovering part of the loss.

The poster shares a video titled "Requiem for my Claude account" about their account being banned.

The user says several of their Claude Code accounts have been banned, yet they still find the Opus 5.5 quota the best to use, describing mixed feelings.

A reply suggests people unfamiliar with the rules should avoid Claude Code at first to prevent an account ban from misuse.

A user recalls their Claude account being banned back in the Claude 2 days and later recovering on its own for unknown reasons.

A commenter jokes that this is a good approach: the job is simply keeping a Claude account from getting banned.

A user says their Claude account was just banned and that they miss Claude.

A user says Codex has the largest share of Chinese users, and that Claude accounts get banned as soon as they are purchased.

A user asks whether others were banned without a refund after upgrading their Claude subscription from the $20 Pro plan to 5x/20x, and seeks refund success stories and more reliable payment methods.

A blogger shares a screenshot claiming a user was banned after only discussing their apartment's interior floor area, speculating that China-specific terms like shared-area ratio are treated as location signals.