Claude Account Bans, Suspensions and Appeals

Someone complains that Chinese users bypass Claude's regional restrictions, get banned, then keep paying and opening new accounts, and asks whether they can't live without Claude.

A post relayed from r/ClaudeAI says about 110 employees at a US agricultural technology company, using US IPs and US accounts on Claude Team seats, all received account suspension emails at once.

A poster says Anthropic added a Chinese interface and UnionPay payments, and that many people in their group chat had accounts banned shortly after paying, warning others not to pay yet.

A poster who says they are overseas and have used Chinese without being banned, and were warned by Claude not to use it after returning to China, argues that bans are essentially an IP and time zone issue.

An employee at a US agricultural technology company says about 110 staff on Claude Team seats, using US IPs and US accounts, all received account suspension emails at the same time.

The author rules out VPN, nationality, location, language and time zone as causes and argues suspensions more likely come from account behavior being flagged, while asking users to share habits from before their bans.

An employee at a US agricultural technology company says about 110 staff on Claude Team seats received account suspension emails at the same time, despite using US IPs and US accounts.

A user says that after Anthropic released new cyber models, the CVP portal showed their verified status as unverified again, and their account was suspended for no reason after completing Persona verification.

After their Claude account was banned, a user topped up $100 on OpenRouter to run opus5.5 for optimizing their personal agent, finding it effective but expensive and considering resubscribing to Claude.

A user says a student who signed up for Claude and a membership upon arriving in the US was banned immediately, suspecting the Google account exposed it, while a lab colleague's Claude tied to an old Google account has stayed unbanned for two years.

A user says their Claude account was banned again, breaking their workflow and wasting almost $1,000 in a week, and that they switched to OpenAI Codex, which runs flawlessly for them.

A user whose Claude account was banned says Anthropic doesn't care about consumer customers, and plans to try Gemini 4, which is said to write well.