Claude Account Bans, Suspensions and Appeals

A blogger says their Claude Code account has never been banned since registering in April, crediting an overseas IP, phone number, bank card and time zone from living in Chiang Mai.

Worried about being banned after upgrading, the poster plans to watch for 5 days and will move to the $100 plan to use Fable for hard bug fixes if the account survives.

The author's two Claude accounts were banned during the National Day holiday, which they described as like losing an old friend, and wrote a long post on how it happened and how they felt.

A user lays out the refund process after a Claude ban: Apple purchases have the highest success rate, direct payments depend on luck, and credit card chargebacks are a last resort.

Amid a wave of Claude account bans, one user suggests registering and using Claude directly on your own server as a way to avoid being banned.

Citing another user, a post says Anthropic restricts use from mainland China rather than by nationality, so Chinese users living abroad can still use Claude normally.

A user says they had a Claude membership they hardly used because they mainly used GPT, yet it was still banned, which is why they hesitate to switch to Claude.

The author argues nationality, actual usage region and identity verification are separate issues: a Chinese passport passing KYC does not guarantee an account stays active, and the official docs never promise no ban after verification.

A user says Claude banned their account after about ten prompts spent fixing a Docker error, citing a vague usage policy, just after they paid for the month.

A blogger says Claude and ChatGPT are seeing another wave of mass bans, argues the network used matters little, and suggests keeping spare Google accounts and switching to a new one after a ban.

Responding to commenters, the author explains a home broadband IP is only one part of risk control, and account environment, device, region, payment and usage behavior all matter, so IP alone can't guarantee an account survives.

A reply recommends moving to Claude while cautioning the person to avoid getting their account banned there.