Claude Account Bans, Suspensions and Appeals

A user says they stopped using Claude after three accounts were banned in March, has since rebuilt three accounts via Muse, but is not yet willing to pay for a subscription.

A user complains that Claude no longer refunds top-up balances when an account is banned, so a 500 top-up lost to a ban is money gone.

A user says their self-built Alibaba Cloud Singapore IP scored high but got 5 GPT and 2 Claude accounts banned, while accounts on surshark have never been banned.

A commenter says Sonnet 5.5's price-performance has pulled in many users, but Claude is unfriendly to Chinese users and bans accounts so often that almost everyone has been hit.

A developer says their Claude account was banned after heavy Opus 5.5 use, resubscribed for $21.78 with a Capital One card, and will switch to ChatGPT if banned again.

A user says their Claude account was banned just hours after they paid for a membership, warns others not to pay, and asks whether an appeal and refund are possible.

A user says their Claude account was banned, suspecting a link to usage jumping from 70-80% to 100% of the weekly quota, after Codex was banned for the same reason.

A user jokes that Sonnet 5.5 can only be looked at, not used, since using it gets accounts banned, and recounts someone asking Muse how to avoid Claude bans and losing their account.

The poster argues that Claude account bans are being blown out of proportion, and that affected users can simply register again or switch to Codex.

The user says Sonnet 5.5 beats OpenAI outright and that they would open Claude Pro again, risking a fourth account ban, if OpenAI's Dev Day delivers nothing.

An employee at a US agricultural technology company says about 110 Claude Team seat users received account suspension emails at the same time, despite using US IPs and US accounts.

With the timeline flooded by cue posts again, the user jokes that after registering so many accounts, Claude surely has never banned a single one.