Wajo CEO says non-tech users push agents harder than Silicon Valley
Wajo founder and CEO Shivani Pod says people outside the tech bubble use agents more than insiders and for higher-stakes tasks, citing a Florida user who completed a Medicaid form that would otherwise have taken six weeks.
.@wajo_ai Founder and CEO @shivanipod thinks people outside the tech bubble use agents more than insiders do, and for higher-stakes things: "I think people don't understand how much people who are not in the bubble are using these things." "Wajo's go-to-market, we didn't just give these to people in the Valley, because we knew that everyone uses an agent, and we're not going to get true feedback." "I wanted it distributed to contractors in Ohio to, people in India, people in the UK, who are like not really as tech-native..." "They use these agents probably more than any of us do." "Most of the people in the Valley will tell you their agent story is booking a restaurant. A person in Florida will tell you their agent story is actually being able to book a whole Medicaid form, which took them six weeks otherwise."
This post quotes another post: x.com/forgebitz/status/2105232862547169550