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Claude Pro account suspended a day after ID verification, user says

A user says they bought Claude Pro, were asked to verify their government ID, and had the account suspended within a day without ever using it, with a refund denied.

Karan Nagpal

@KaranNagpa47270Archived 22 days agoOriginally posted 2026.10.08

Claude Pro account suspended a day after ID verification, user says (image 1 of 2)

Claude Pro account suspended a day after ID verification, user says (image 2 of 2)

Karan Nagpal @KaranNagpa47270Originally posted 2026.10.08

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@AnthropicAI @claudeai @DarioAmodei @theo @poteto @thsottiaux I bought Claude Pro, was asked to verify my govt ID, then got suspended in a day. I never used it once, yet my refund was denied. Please review my case. Receipt and emails available.

x.com/karannagpa47270/status/2108097233216589993Archived 2026.10.09 10:18