Product management makes a comeback in personal agent design
a16z's Sriram says Instinct, Dots, Muse and Grok Bot are bringing product and UX design back to the fore, since users care about small touches rather than the underlying model.
we are seeing a come back of product management when it comes to the design and UX of personal agents. instinct / dot / muse / grok bot all have significant product work on tying together ux with model capabilities underneath and its access to various services. in all of these cases I rarely care about the underlying model but very much care about the big and little touches ( the muse activity notification, the little thumbs up emoji in Instinct to acknowledge a message and more). contrast this with the “upgrade to latest model” path we are otherwise on.