Decagon launches Personal Agent Gateway and PACT protocol
Decagon introduces an enterprise tool that identifies requests from personal assistants like Muse, Instinct, Dots, and Grok Bot, plus a PACT protocol letting agents prove who they represent and what they can do.
Super excited to announce @DecagonAI’s personal agent gateway! Personal AI assistants like Muse, Instinct, Dots, and Grok Bot are taking off. They’re already starting to buy, book, cancel, and negotiate with businesses on behalf of consumers. This creates a new challenge for businesses… but blocking them risks turning away customers. Everyone will need an equally smart agentic front door that can handle interactions with both agents and humans. Personal Agent Gateway helps enterprises identify personal AI assistants and customize those requests so that you can give a great customer experience while controlling all your logic. We’re also announcing our PACT protocol that allow personal AI assistants to prove who they represent and what they are empowered to do. Read more: https://decagon.ai/blog/personal-agents-are-here