Claude Account Bans, Suspensions and Appeals

A user reports their Claude account was unbanned within a night and shares an appeal structure: who they are, what they did that day (three sessions, 90% of the 5-hour limit), and citing the relevant usage policy.

The post says Anthropic's filing shows 5–7% of first-nine-month revenue came from customers later banned for violations, with 11.4 million accounts banned in H1.

The post notes Anthropic's filing says it collects from violating users before banning them and that banned users may sign up with new accounts and keep contributing revenue.

Explains that after an Apple refund Anthropic is notified and membership perks and quota drop; a mistaken charge just reverts to free tier, while a banned account loses nothing extra.

A rundown of six commonly violated rules in the updated usage policy effective Nov 12, covering ban evasion, bulk signups, jailbreaks and distillation.

A reply says Claude bans without refunds are hard to accept, so they have held off subscribing for fear of losing a workflow built around it, and now spread their bets.

A user says after their App Store–subscribed Claude account was banned and Apple refunded it, the subscription stayed tied to the old account, blocking a new Claude account from subscribing.

The author says Anthropic's newly public IPO filing counts revenue from banned accounts, and claims the linked article reveals more undisclosed details.

Citing Anthropic's Oct 26 S-1, the post says 5–7% of first-three-quarter revenue came from later-banned customers and 11.4 million accounts were banned in H1.

After Anthropic filed for its IPO, the author jokes that the biggest listing-day perk would be randomly unbanning suspended Claude accounts.

The user says they have used Claude since the web-only days and never got banned, even at home, attributing account survival mainly to network environment.

A user claims the IPO filing shows 5–7% of revenue, about $2.3B, comes from banned accounts without refunds, and is glad they were banned early and fully refunded.