Claude Account Bans, Suspensions and Appeals

The commenter argues that relying on one vendor's risk controls is risky, citing reported Claude bans within 10 minutes and at 2 a.m., and suggests running Claude as primary with another model for review and fallback.

A friend's Claude account was banned last month, yet the App Store auto-renewed Claude Pro this month; the poster asks whether to seek a refund from Anthropic or Apple.

Claude's upgrade page now lists mainland China and Hong Kong/Macau/Taiwan with UnionPay support, and some permanently banned accounts reportedly appealed successfully, though help docs still require supported regions.

The user says that since their Claude account was banned, they now mainly use Gemini, DeepSeek and GLM.

The poster says their timeline is flooded with Claude account bans and credits Anthropic's anti-distillation measures, while cautioning against overinterpretation.

The user says both of their Claude bans happened while using Claude Design for a company site whose docs contained a mainland China address.

The poster says their Claude account was banned at 2:37 a.m. and reinstated by Anthropic at 5:43 a.m., possibly the fastest appeal turnaround.

The poster jokes that yet another person left Anthropic after their Claude account was banned.

The commenter claims Claude enforces strict restrictions on users in China and bans a large number of accounts every day.

Users report mainland China and Hong Kong/Macau appearing in Claude payment region options, and previously banned accounts passing appeals, prompting speculation about Anthropic loosening China restrictions.

The poster guesses Chinese firms use Claude for distillation against Anthropic's rules, so Anthropic mass-bans Chinese accounts and likely sweeps up innocent users.

The poster asks another user whether their account was banned too, saying their own Claude account was suspended in the early hours of the morning.