Claude Account Bans, Suspensions and Appeals

After their Claude account was banned, the author filed a refund request through reportaproblem.apple.com citing suspended service, with refunds prorated by remaining days and results in 24–48 hours.

After losing four Claude accounts including two Pro, the author describes instant bans on new Gmail signups, bans despite KYC, linked bans on the same device or payment setup, and upgrading Pro via a US Apple ID in the app.

A user says two Claude Max accounts remain unbanned thanks to a personal method they are not yet sharing, planning a postmortem if a ban happens.

The user says they chose Claude last year, got banned in August, switched to ChatGPT, and still finds it far from Claude's level while criticizing constant resets and marketing.

A reply claims that after one refund, getting banned again on a new Claude account with the same Apple ID may lead Apple to reject a second refund request.

The post says refunds were once issued for banned accounts, but relay stations reselling Claude and distillers gamed bulk account pools and refunds, so the no-refund policy now hits ordinary users.

With their Claude account banned, the author let another model pick up unfinished work, found the result far worse, and had it rolled back.

A roundup of lessons from banned users: don't claim official credits, click reward or survey links, apply to Startups, switch nodes, or set a Beijing timezone.

The user says their Claude account has remained stable since they started using it, attributing bans mainly to relying on poor-quality proxy nodes.

The user says that after being banned by Claude two months ago they moved to GPT, finding it more reliable for architects and senior devs while Claude tends to improvise.

The author reports that after cleaning their environment and with an IP purity score of 77, clicking sign up for Claude got the account banned immediately.

A commenter cites prior cases of Japanese developers banned after traveling to China, questions where Anthropic draws the line, and criticizes not refunding a full year of subscription.